CONSULAR SECTION

The Consular Section provides a variety of services for American citizens and citizens of other countries. There are three units within the section: 

AMERICAN CITIZEN SERVICES
The American Citizen Services (ACS) unit assists American citizens in emergencies, and also provides routine services such as processing applications for passports, issuing Reports of Birth Abroad to U.S. citizen children born in Vietnam, providing overseas voting assistance, giving information on Social Security and VA benefits, distributing income tax forms, notarizing documents, and registering Americans living or traveling in Vietnam.

NONIMMIGRANT VISA UNIT
The Nonimmigrant Visa (NIV) unit processes the visa applications of Vietnamese nationals and other foreign nationals seeking to travel to the U.S. temporarily for business, pleasure, study, or work.

ADOPTED CHILDREN IMMIGRANT VISAS
The Adopted Children Immigrant Visa unit processes the visa applications of Vietnamese orphans adopted by citizens of the United States.

Hours of Operation
Nonimmigrant and orphan visa interviews are scheduled by appointment only.  Hours for telephone inquiries from 14h30 to 15h30, Monday through Friday.

Please note that the Consular Section is closed for business on American and Vietnamese holidays.  

Security Notice
Please do not bring electronic devices (mobile phones, radios, recorders, computers, PDAs, cameras, walkmans, etc.) with you when you come to the U.S. Consular Section.  You and your effects will be screened at the entrance.  Prohibited items are not allowed entry.  Bringing such items will delay your entry and may cause you to miss your appointment.

Penalties for Misrepresentation
Please keep in mind that your signature on any visa application form is your guarantee that all information you provide is true and correct.  You are personally and legally responsible, even if a travel agent or someone else prepares documents for you.  Any fraudulent documents or misleading statements may result in your permanent ineligibility for any future visa.

Warning
Please note that the Consular Section does not deal with so-called visa brokers or visa fixers.  Anyone who claims they can guarantee visa issuance or expedite visa processing is lying.  The Consular Section treats allegations of fraud or malfeasance in visa processing very seriously.  If you have specific information about an incidence of fraud or malfeasance, please contact our office.

How to Contact Us

Consular Section
2nd Floor, Rose Garden Tower, 170 Ngoc Khanh Street, Hanoi
Tel: (844) 8505100; Fax: (844) 850-5145/850-5026
Email: acshanoi@state.gov (American Citizen Services)

        visahanoi@state.gov (Non-immigrant Visa Inquiry)

        hanoiadoptions@state.gov (Adoption Visa Inquiry)

Mailing address: 7 Lang Ha Street, Ba Dinh, Hanoi, Vietnam